Privacy Policy

My Company Dandelion Counselling operates www.dandelioncounselling.co.uk.

This page informs you of our policies regarding the collection, use and
disclosure of Personal Information we receive from users of the Site.
Dandelion Counselling endeavours to comply with information within the
General Data Protection Regulations (GDPR) May 2018, these are there to
protect you as a Data Subject.

telephone 07366 517879

email jane.gadd@protonmail.me

website www.dandelioncounselling.co.uk

As the Data Handler/Controller I am committed to complying with the terms of the General Data Protection Regulation (GDPR) and to the responsible and secure use of your data. I have a legitimate interest in processing personal data to provide you with my counselling services. The purpose of this statement is to let you know what personal information I as your Counselor and Data Controller/Handler collect and hold, why I collect this data, how long it is stored for and your rights over your personal data.

I am registered with the Information Commissioner's Office (ICO) to hold
Information about you.

This information includes contact details, your availability and other relevant
personal information to enable me to counsel safely.
Once you have finished Counselling, all data regarding your Counselling is stored securely for 6 years (Or the time you state) and then destroyed.
When you enquired about Counselling you gave relevant contact details and
relevant personal information that was needed to answer your enquiries. Your data will be used only to provide you with my services and to give you information relating to this.

I undertake to not share your details with any other person or organization
without your knowledge and permission unless there is a legal requirement as
stated in the counselling contract or (exceptions you may have).

A breach of confidentiality is when a person shares information with another in
circumstances where it is reasonable to expect that the information will be kept
confidential.

I will undertake to keep your information secure and take all reasonable precautions to prevent the loss, misuse or alteration of information you give me. Communications in connection with this service may be sent by email. For ease of use and compatibility, communications will not be sent in an encrypted form unless you require it and give me permission to communicate with you in that way, therefore I ask as little information as possible be in the email. Email, unless encrypted, is not a fully secure means of communication.

Whilst I endeavor to keep my systems and communications protected against
viruses and other harmful effects, I cannot bear responsibility for all
communications being virus-free.

You have the right to see the information I hold about you, have it corrected,
update or delete any records, please email me If you have any concerns about my use of your data, please contact Me directly and I will do my utmost to resolve any concerns you have. If for any reason I cannot resolve the issues you may choose to contact the ICO directly.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you. Personally
identifiable information may include, but is not limited to your name, email
address, and postal code.

We use your Personal Information only for product orders and requested
information. By using the Site, you agree to the collection and use of
information in accordance with this policy.

We may use your Personal Information to contact you with newsletters,
marketing or promotional materials and other information that we deem
useful to you as a subscriber to our service.

This does not affect your right to have this data deleted at any stage.
Following the ICO protocols you have given the information freely coming
under the heading of Consent.

In accordance with the ICO and GDPR any correspondence that was not
requested by you will offer an option to withdraw your personal details. In line
with GDPR this will be in a check box formation allowing you to choose for
yourself what you would like done with your personnel information. Please
contact me if you would like to see what data is being held on my server
about you, in line with your rights (GDPR Recital 63).

Log Data

Like many site operators, we collect information that your browser sends
whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Cookies are files with small amount of data, which may include an anonymous
unique identifier. Cookies are sent to your browser from a website and stored
on your computer's hard drive.

Like many sites, we use "cookies"; to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some
portions of our Site.

Security

The security of your Personal Information is important to us, but remember
that no method of transmission over the Internet, or method of electronic
storage, is 100% secure. While we strive to use commercially acceptable
means to protect your Personal Information, we cannot guarantee its absolute
security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 28th July 2022 and will remain in effect
except with respect to any changes in its provisions in the future, which will
be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and
you should check this Privacy Policy periodically. Your continued use of the
Service after we post any modifications to the Privacy Policy on this page will
constitute your acknowledgement of the modifications and your consent to
abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you
either through the email address you have provided us, or by placing a
prominent notice on our website.